EagleOne FTP & Web Design has been hosting FTP Backups and designing web sites since 1996. Founded by Darrell & Joshua Vaughn, EagleOne started out with a commitment to launch a company that brings glory to Jesus Christ and a commitment to treating others as we ourselves wanted to be treated: with courtesy, with respect and with expertise. We have not lost a client yet due to poor service.

By necessity we had to be frugal, but even with our less than ample resources, we always did our best to provide a quality service at a reasonable price. Those early days quickly taught us the technical expertise and market savvy necessary to survive in our industry, as well as teaching us to respect each and every customer's wishes. However, we have to say ultimately it was the grace of God and His remarkable answers to our prayers that sustained us through the early days to the present.

As with all companies, there are some things we do the same as our competitors and there are some things we do differently. We try to imitate whenever we feel imitation is deserved, and we deviate whenever we feel deviation is a must. Most hosts offer a wide range of features bundled with various service plans, and we are of course no exception.

All of these are a natural outcropping of our desire to stay in touch with our clients and to foster a free flow of ideas between them and us. What better way to learn how to keep our customers happy than to ask them, and then to act on what they say?

Another refreshing difference is how relaxed and customer-oriented our billing practices are. There is an unconditional 30 day money back guarantee on all accounts, we have no hidden costs, no minimum monthly contracts and a price freeze in effect guaranteeing that any price you sign up for on a recurring plan will never, ever, increase!

But of course, the biggest difference, the one that keeps people singing our praises and referring their friends, is our customer service. Every message is responded to within 24 hours, with a friendly, helpful, and completely honest answer. We constantly try to treat everyone as a friend in need (indeed!).

If you are reading this then it is because you are either seriously considering our services or you are an existing customer who wants to know who this fantastic company is that is providing such great service. Both scenarios are good. An expanding customer base and retaining our existing clients allows us to do more research and development so that we may continue to provide the latest and greatest in open source services and software, and it allows us to be debt free, and privately owned AND to keep our services some of the most affordable in the industry.

We want to please our Lord and Savior, Jesus Christ with our business practices and with our relationships with our clients. We want long-term relationships with our clients. We want a reputation among the myriads of companies out there, that says we put our God above self, clients above profit, and share a healthy percentage of our profits with those who are in need.